Shipping and Delivery Policy

DELIVERY AND SHIPPING – INOVA LAR

Inova Lar works with national and international logistics partners to guarantee safe deliveries, with clear deadlines and order tracking. Below is all the information on how our shipping and delivery process works.

1. Order Processing

After payment confirmation, your order enters the picking, packing, and shipping stage.

Processing time is 1 to 3 business days .

2. Delivery Time

The average delivery time is 7 to 20 business days , varying according to the customer's region.

Depending on demand and the carrier's operations, shipping may occur earlier or slightly later than the estimated timeframe.

3. Order Tracking

Once your order has been shipped, you will receive an email with the following information:

• Tracking code number

• Link to track delivery progress

The code may take 2 to 5 business days to start showing updates in the system.

4. Transportation Delays

Delivery times may be affected by external factors, such as:

• Customs procedures

• Weather conditions

• Strikes or logistical instabilities

• High demand during specific periods.

In any situation, we guarantee full customer support until delivery is complete.

5. Incorrect or Incomplete Address

It is the customer's responsibility to provide the correct delivery address at the time of purchase.

If the order is returned to sender due to an incorrect address, a new shipping fee will be required for resending.

6. Order not received

If your order is not delivered within the estimated maximum time frame, please contact our team so we can check the situation with the carrier and take the necessary steps.

7. Customer Support

For questions about shipping, delivery, or tracking, please contact us via email:

contact@inovalarcenter.com

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Team

Inova Lar